In recent weeks, the Covid-19 pandemic has imposed enormous uncertainty on every industry. In some of our engagements, remote work transitions and staffing reductions have begun to wreak havoc on project schedules, and we expect to see more challenges in the weeks ahead.
In times like these, as product teams reassess schedules and software deliverables, documentation teams can often be asked to switch gears, change focus, and sometimes, do the impossible.
If you haven’t faced such times before, take a look at this article in our library, Schedule Chicken: Knowing When to Commit to the Impossible. In this article, one of Expert Support’s best, Doug Shaker, explains the social dynamics of scheduling challenges, and provides invaluable tips on how documentation teams can best navigate these discussions.
And as always, if you need help creating or improving your documentation, please let us know here.
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