Technical communication excellence
requires great technical writing.

Expert Support is delighted to announce that high-tech marketing veteran Paul Carlstrom has joined the company as Director, Technical Marketing. In this role, Carlstrom will oversee the company’s technical marketing practice. This area of expertise is designed to help clients accelerate revenue growth with effective technology marketing content and messaging built upon Expert Support’s deep knowledge

May/June is a busy time for technical communicators, and this year was particularly so for me. Over a six-week period, I represented Expert Support at four events: Write the Docs Portland; the Write the Docs Local Meeting in San Francisco; the Open Source Summit in Minneapolis; and the AWS Summit in Los Angeles.  Here’s a mini-travelog

Your resume isn’t just a list of jobs, it’s quick, scannable proof that you can explain complex things clearly, work well with subject-matter experts, and ship documentation that helps real users. This article will help you create a compelling, effective technical writer resume. Companies increasingly rely on technical writers to support software products, internal systems, and