Technical communication excellence
requires great technical writing.

May/June is a busy time for technical communicators, and this year was particularly so for me. Over a six-week period, I represented Expert Support at four events: Write the Docs Portland; the Write the Docs Local Meeting in San Francisco; the Open Source Summit in Minneapolis; and the AWS Summit in Los Angeles.  Here’s a mini-travelog

Your resume isn’t just a list of jobs, it’s quick, scannable proof that you can explain complex things clearly, work well with subject-matter experts, and ship documentation that helps real users. This article will help you create a compelling, effective technical writer resume. Companies increasingly rely on technical writers to support software products, internal systems, and

One of Expert Support’s most productive and satisfying engagements in recent memory has been our three-year collaboration with the Cloud Native Computing Foundation (CNCF), a subsidiary of the Linux Foundation. Through the CNCF’s Documentation Assistance Program, the two organizations are working to strengthen open-source documentation as a scalable community capability across the cloud-native ecosystem. As a