Happy New Year!
Every holiday season, Expert Support creates a new calendar for our friends and colleagues around the world. Let us know if you’d like one!
Every holiday season, Expert Support creates a new calendar for our friends and colleagues around the world. Let us know if you’d like one!
Excessive typing can cause hand pain and/or numbness. Our team found a simple, inexpensive solution that’s worked for several of our writers and editors.
Got Hand Pain? Try This! Read More »
When interviewing technical writers, make sure you’re evaluating how well they’ll write at least as much, if not more, than the tool you want them to use.
It’s Not About the Tool Read More »
One of our star writers, Aaron Redshaw, will be presenting this Monday, October 21st, at the Silicon Valley chapter of the Society for Technical Communications. Aaron’s going to be sharing his ideas for how writers should assemble and present professional portfolios. You can get additional details at the link below. Hope to see you there!
Expert Support Technical Writer to present at STC Silicon Valley Read More »
Professions requiring long hours of solitude can cause problems when workers are unaware of the emotional impact of such work.
Emotional Amplification Read More »
Effective technical writers interact with experts enough to gain the knowledge required to explain the technology, but they never overdo it.
The Art of Balance – Optimizing Communications with SMEs Read More »
Expert Support has been a part of the SVELC for many years. This group regularly convenes dozens of local innovation leaders who understand that engineering leadership is a strategic competency.
Agile Improves Predictability: February Meeting of SV-ELC Read More »
Do you want to land a job writing API documentation? Here’s how to get started.
How to Get Your First API Documentation Job Read More »
When I mentioned I was reading this book at Expert Support the other day, it led to a discussion about what cephalopods can teach us about technical communications. Sound crazy? Well, bear with me here, it’s about learning and growth…
Lessons from a Cephalopod Read More »
Efforts to restore trust with credible news organizations by focusing on the truth can also teach lessons for how technical communications can elevate culture.
Dealing with Bad Information Read More »
Last week, Denny and I attended the Acrolinx Content Connections conference in Los Gatos. It was a great conference. While Google I/O and Microsoft Build garnered larger audiences, bigger crowds, and more media coverage, Content Connections 2018 was the place to be for anyone involved in technical communications. While still under the radar, this conference
Artificial Intelligence in Tech Doc? Yes. When? Now. Read More »
When thinking about challenges facing our nation, our society, even our planet — I’m not convinced we need much more new technology to solve many of them. In fact, we may already have the technology we need to solve some of them. My last few posts have talked about the reasons why I joined Expert
A Bigger Idea. Much Bigger. Read More »