Technical Communication Services

We have a cost-aware, pragmatic, do-the-job-right approach. We work to make every customer engagement successful, to make you, the customer, pleased with the result and the process.

Fast and Accurate Technical Communication with a Purpose

Expert Support has more than 30 experienced, talented, and practical technical communication professionals. We’ve been in this business since 1990, and really understand computer technology. We understand how to talk about it so that readers understand. Business managers appreciate us because we provide business value. Engineers enjoy working with us because we understand what they’ve built, we like talking about their work, and we write about it without wasting their time.

We have a cost-aware, pragmatic, do-the-job-right approach. We work to make every customer engagement successful, to make you, the customer, pleased with the result and the process.

Talk to us about Technical Writing and Communication Services

As development cycles accelerate with CI/CD and real-time deployments, your technical writing team needs to keep up. Don’t let critical project documentation become an afterthought. Many Expert Support technical writers are former professional engineers. They are practiced experts at understanding your technology and delivering clear, accurate, and timely documentation without overburdening your development team.

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Even the best writers benefit from editing support. We offer a variety of technical editing services–the same services we use in-house–so that you can improve the quality and accuracy of your technical documentation before it reaches your customers. We provide support for developmental editing, copy editing, proofreading, and more. We can also help you build your team with editorial leadership services.

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Designing the user experience (UX) of your software solution or website requires a combination of product knowledge, precise writing, and a deep understanding of customer preferences, needs, and expectations. Expert Support has a staff of UX writing, design, research, and testing experts who can help you turn your user interfaces and websites into enjoyable, intuitive, and productive customer experiences.

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In the highly competitive technology market, you need consistent and value-driven messaging that both educates and excites your customers. Let Expert Support’s technology-focused marketing writers help you build a strong messaging platform, create SEO-driven, eye-catching digital marketing content, and develop aligned sales tools that help you attract more customers.

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Effective communication solves many issues before they become problems. We work with technology teams to help develop, adopt, and improve communication best practices tech leaders employ to lead their teams to professional and personal success.

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Do you want to become a technical writer? Or do you have technology professionals in your organization who want to move into a writing role? Expert Support offers technical writing training services to help technology professionals advance their careers and improve the efficiency and accuracy of their writing skills.

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