Every bit of technical communication has a purpose. It is absolutely vital for a writer to understand that purpose and write to that purpose or their document won’t serve your business.
At Expert Support, we make sure that all of our technical communication is purposeful. Whatever we write for you, whether it is a manual, a wiki, a website, a help file, or a set of course materials, we confirm that it satisfies your business needs.
Expert Support has been in business since 1990. We have over 25 experienced writers on staff. We have completed over 3000 technical communication projects. Expert Support started using the Internet when it was easy to get two-letter domain names.
We can do anything from help files for the general public to API documents for sophisticated client programmers.
We’ve tried to make our website a source of information on technical communication. You’ll find articles on estimating documentation cost, on what to expect when working with a technical writer, on what makes a good reference manual, and more. If you have a question and don’t see it answered, please feel free to ask us. We’ll do our best to answer it. Of course, we’d love to have your business, too, but we’ll try to answer your question, regardless.