Technical Communication with a Purpose

Startup Exec

Startup executives

Often a software startup is staffed by people who understand their market and understand software, but don’t quite know what to do about documentation. They’ll think about that later. But now it’s later. If one of your investments is in this position, consider calling Expert Support.

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We’ve been in Silicon Valley for more than 20 years. We’re used to working with startups. We start by understanding their software and, just as importantly, their planned methods of marketing and support. Then we put together a documentation plan for the company and staff the project with the necessary writers and production support. When your company is large enough to hire its own documentation staff, we can hand off the plan, the files, and the templates to the new department. Our approach is simple, solve the problem and provide a good foundation of docs for you to build on.


Paul Gustafson is Expert Support's new president. Learn more