Blog
News and Views from Expert Support
On-Demand Webinar: Getting a Job in Technical Writing
If you are an aspiring technical writer, you won’t want to miss the upcoming presentation, Getting a Job in Technical Writing with Aaron Redshaw. Watch ...
Expert Support Staff
April 12, 2021
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A Technical Editor is the Secret Behind Great Tech Writing
Technical editing is much like the code testing process. Developers depend on their test team to identify errors, missed requirements, and poor user experiences. Similarly, ...
Paul Gustafson
April 9, 2021
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Better Engineering via Technical Communication Excellence
Beyond documentation, the skills and expertise of technical writers can help engineering work better, grow faster, become more efficient, and eliminate unnecessary drama stemming from ...
Paul Gustafson
March 8, 2021
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Overcome the Curse of Knowledge with Technical Writing Services
We provide technical writing services on a project, contingent staffing, or temp-to-perm basis to help you beat the curse of knowledge.
Expert Support Staff
December 2, 2020
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Happy Holidays!
Every holiday season, Expert Support creates a new calendar for our friends and colleagues around the world. Let us know if you'd like one!
Paul Gustafson
November 1, 2020
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Optimizing Content Development Webinar
Producing content in large organizations can be tricky. Good product teams can take ownership but fracture the customer experience across products. This webinar discussion offers ...
Expert Support Staff
August 13, 2020
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Expert Support on Writers Drinking Coffee Podcast
Tune in to hear the 50th episode of Writers Drinking Coffee, where Expert Support CEO Paul Gustafson is the special guest, and learn how empathy ...
Paul Gustafson
June 3, 2020
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Why You Need One, and What It Is: The Ideal API Reference
The quality of API documentation is a key differentiator for API providers, and directly impacts both API adoption and satisfaction. To be competitive, your API ...
Paul Gustafson
April 29, 2020
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Scheduling Tips for Uncertain Times
In times of change and uncertainty, unpredictable software projects can be even harder to manage. In such stressful times, documentation teams can be asked to ...
Paul Gustafson
April 8, 2020
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The Top Ten Documentation Deliverables for Software Developers
Whether you’re playing poker or creating developer documentation, it’s always better to have an ideal hand. In poker, the ideal hand is a royal flush. ...
Paul Gustafson
March 27, 2020
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Lessons from a “Work from Home” Expert
Many people dream of working remotely from an island paradise. One of our star tech writers, Tony Bove, has been living this dream for years. ...
Paul Gustafson
March 16, 2020
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Poker and Developer Docs
Whether you’re playing poker or creating developer documentation, it’s always better to have an ideal hand. In poker, the ideal hand is a royal flush. ...
Paul Gustafson
February 19, 2020
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